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Quality Policy

Quality Policy

Our commitment to Quality starts with our customer’s trust in us to meet the specifications, requirements, and performance of the products we manufacturer and services we provide by continually improving our safety, quality, delivery, and productivity of our company’s performance.

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Alex Miller

Shipping Leader

Century Tool’s Shipping Department takes great pride in ensuring that every customer’s parts are carefully packaged to withstand the rigors of transit and handling by shipping carriers. We use protective materials and secure packing methods to prevent damage and maintain the integrity of each component. In addition, all required paperwork—such as packing slips, inspection reports, and certifications—is meticulously included to ensure a smooth receiving and inspection process for our customers’ quality and receiving departments. Our attention to detail helps guarantee that parts arrive safely, complete, and ready for use.

Dillon Maki

Quality Inspector

Century Tool’s Quality Department is equipped with all the necessary precision measurement tools and gauges to ensure every part meets our customers’ exact specifications. Our experienced quality team supports a full range of inspection requirements, from first article to final inspection reports, delivering detailed documentation and certifications for all applicable outside processes. With a strong commitment to accuracy, compliance, and traceability, Century Tool provides the quality assurance our customers count on for every project.

Brandon Tweet

Quality Manager

Century Tool’s Quality Department is equipped with all the necessary precision measurement tools and gauges to ensure every part meets our customers’ exact specifications. Our experienced quality team supports a full range of inspection requirements, from first article to final inspection reports, delivering detailed documentation and certifications for all applicable outside processes. With a strong commitment to accuracy, compliance, and traceability, Century Tool provides the quality assurance our customers count on for every project.

Mike

Mike Edwards

General Manager

Mike, the General Manager, plays a pivotal role in driving the organization forward with his leadership in estimating and project oversight. With a deep understanding of customer needs and industry standards, Mike leads initiatives focused on ISO 9001:2015 compliance, 5S implementation, vendor management, and exceeding customer expectations. His strategic approach and hands-on leadership ensure that quality, efficiency, and continuous improvement remain at the core of Century Tool’s operations. Mike’s ability to align teams and processes with long-term goals makes him an essential force behind the company’s ongoing success.

bob

Bob Vogt

Plant Manager

As Plant Manager at Century Tool, Bob leads the manufacturing team and oversees daily operations with a sharp focus on efficiency, quality, and customer satisfaction. Known for his strong sense of urgency and commitment to excellence, he plays a key role in coordinating production schedules, managing customer orders, and ensuring on-time delivery. Bob is also actively involved in developing estimates and maintaining clear, responsive communication with clients—building trust through reliability and a customer-first mindset. His leadership keeps operations running smoothly while aligning the team’s efforts with the needs of Century Tool’s valued customers.

Debbie

Debbie Goodin

Office Manager

Debbie, the Office Manager, is an incredibly dedicated and detail-oriented professional who plays a crucial role in the company’s day-to-day operations. She expertly manages Accounts Payable and Accounts Receivable, ensuring smooth financial processes and accurate record-keeping. Debbie is also highly skilled in handling payroll, benefits administration, and 401k contributions, always making sure employees are well-supported. Her responsibilities extend to managing health benefits and vacation schedules, providing exceptional internal support. With a friendly and approachable attitude, Debbie consistently delivers outstanding customer service—especially when working with Road Tape Applicators—creating positive experiences for clients and keeping operations running seamlessly. Her strong work ethic and commitment make her an invaluable asset to the Century Tool team.

Paul

Paul Krier

President & CEO of Century Tool Inc

Paul, the President and CEO of Century Tool, sets the strategic direction of the company with a clear vision for growth, innovation, and customer satisfaction. He actively leads outside sales and customer engagement, building strong relationships and ensuring that clients receive exceptional service and support. Passionate about operational excellence, Paul is deeply involved in continuous improvement initiatives across the organization, fostering a culture of collaboration and team engagement. By empowering employees at all levels to contribute ideas and drive change, he ensures that Century Tool remains agile, efficient, and committed to delivering long-term value.